Voxel Solves Inc. Privacy Policy
Last Updated: October 29, 2025

1. Introduction

Voxel Solves Inc. ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our quotation generation website, www.voxelquote.com (the "Service").

By using our Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our Service to you.

Personal Information You Provide:

  • Identifiers: Your name, email address, phone number, company name, and password.
  • Commercial Information: Your internal company data, including pricing, costs, business activity, and agreements.
  • Client Information: Details about your clients, including their name, phone number, address, email, scope of work, and cost details, which you input to generate quotations.
  • Communications: Records of your communication with our support team.

Information Collected Automatically:

We automatically collect certain data when you use the Service, using cookies and similar technologies:

  • Technical Data: Your IP address, browser type, and device information.
  • Usage Data: Information about your interaction with the Service, such as session activity, quotation generation sessions, and how you use our features. We use Google Analytics and Data Dog for this purpose.

3. How We Use Your Information

Purpose of UseLegal Basis (Including GDPR)
To create and manage your account; to generate and store quotations.Performance of a contract with you.
To process your payments via Stripe.Performance of a contract.
To provide customer support and respond to your inquiries.Our legitimate interest in providing and maintaining our service.
To send you marketing communications about our services (you can opt-out at any time).Your explicit consent (for paid users) or our legitimate interest (for free tier/abandoned accounts, where permitted by law).
To analyze and improve our website, services, and user experience (e.g., via Google Analytics).Our legitimate interest in improving our services.
To comply with legal obligations and protect our rights.Compliance with a legal obligation.

4. How We Share Your Information

We may share your information with third-party service providers who perform services on our behalf:

  • Payment Processing: Stripe.
  • Authentication: Clerk.
  • Cloud Hosting & Infrastructure: Render (backend), Neon DB (database), and Vercel (frontend).
  • Communication: NodeMailer and integrated services like Office365 and Google (for sending emails and accessing storage).
  • Analytics: Google Analytics and Data Dog.

5. International Data Transfers

Your data is stored on servers in Virginia, USA. Our storage provider is compliant with GDPR and California privacy laws. When we transfer personal data from the European Economic Area (EEA), we ensure appropriate safeguards are in place.

6. Data Security

We implement measures to protect your information, including SSL/TLS encryption, secure servers, and limiting employee access to only those who need it to perform their jobs.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You can delete your data yourself or request deletion. We will also retain and use information as necessary to comply with legal obligations.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Portability: You can request a copy of your data by emailing support@voxelquote.com.
  • Correction and Deletion: You can update or delete your data through your account settings or by requesting a full deletion from support@voxelquote.com.
  • Marketing Opt-Out: You can unsubscribe from marketing emails using the link provided in every communication.
  • Cookies: You can control cookies through your browser settings. Note that disabling cookies may limit your use of certain features.

9. Use of Cookies and Tracking

We use cookies for essential functions like login and session management. We also use analytics cookies from Google Analytics and Data Dog. Currently, our website does not have a cookie banner. You can manage your cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16 (or other age as required by local law), and we do not knowingly collect personal information from children. We do not have active age-restriction barriers, which may need to be implemented for compliance in certain jurisdictions.

11. Changes to This Privacy Policy

We may update this policy. If we make material changes, we will notify you by email (to the address specified in your account) and/or through a notice on our website prior to the change becoming effective.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Voxel Solves Inc.
Email: support@voxelquote.com